Job Description

Relief Night Auditor/PM Agent - GrandShores Resort

Full-Time, Range $15-17/hr.

Shift - 2 overnight shifts 11pm to 7am shifts; PM Agent - 2 or 3 PM Shifts from 3pm to 11pm

(Would consider a part time relief auditor only working 2 shifts per week, if no PM availability.)

Job description - The relief night auditor/PM agent will complete normalfront desk duties such as; answering phones, making/canceling reservations,checking guests in/ out, taking payments, and helping resolve any guestconcerns. The front desk personnel are often the first point of contact for ourguests, a friendly welcome is a must. Communicating overnight events to morningstaff is essential for a smooth transition.

Job Responsibilities :

• Welcome and acknowledge all guests according to company standards; anticipate and address service need
• Register, take payments and assign keys to guests
• Inform guests of the amenities and services available to them
• Inform customers of availability and rates
• Handles any guest issues or complaints, using appropriate service recovery methods
• Work with the corresponding departments to resolve any property or guest issues
• Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
• Communicate with the morning staff to inform them of any task to be completed or updates

Requirements :

• Available to work a flexible schedule including weekends and holidays, typically audit shifts will be the same days but occasionally there will be changes to the days worked based on business needs.
• Previous experience is preferred but not required
• Able to work for complete overnight shifts independently
• Ability to perform computer-based tasks
• Ability to work independently

Qualifying team members may enjoy thefollowing benefits :

• Weekly Pay
• Medical insurance
• Vision, Dental, Disability, Life, and Accident insurance
• Paid Vacation
• Bereavement Leave
• 401 K / 401 K Matching

Myrtle Beach SeasideResorts believes that our employees are the strength, vendors are the standard,homeowners are the prospect, and customers are the focus. We are committed tomaintaining a safe and secure, working environment, which promotes communication,participation, and involvement. Empowered and proactive staff create memorableexperiences for our guests that exceed expectations. AVISTA RENTALS LLC

Job Tags

Weekly pay, Holiday work, Full time, Part time, Relief, Flexible hours, Shift work, Day shift,

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