Job Description

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY :  

With over 60 years of experience, here at Pool City, we work hard to bring you the best brands at the lowest prices. Like Jacuzzi®, Brunswick, Tropitone, and much more. We became a part of Leslie's family in March 2022. We have everything you need to have more fun at home. Above-ground pools, pool supplies & chemicals, patio furniture, umbrellas, retractable awnings, grills, hot tubs, swim spas, saunas, pool tables, indoor games, home theater seats, bars & bar stools, the list goes on and on. You can see why we are known as Pittsburgh’s #1 family fun superstore. 

Job Overview:

It's an exciting time to be with Pool City! Pool City is looking for additional team members to take us to the next level. The Sales Associate will be responsible for exceeding company-set revenue goals and converting digital and walk-in leads into sales. The person in this role will ensure an outstanding experience for all owners of our pools, hot tubs, swim spas, saunas, patio furniture, billiards, and other quality products.

Key Responsibilities:

• Convert Leads into Deals while maintaining business relationships with our customers.
• Able to sell luxury product lines around the concept of Health and Relaxation.
• Create revenue growth within their location by following up with every lead in a timely manner and tracking progress per company guidelines. This involves multi-channel communication with customers (Phone/Text/Email/Social)
• Monitor the performance of KPI's in all aspects of the business and able to create a strategy to remedy opportunities as they arise
• Ability to hold self to the highest standard of professionalism and accountability around company policies and procedures
• Must be willing to follow all Operational and Sales Processes
• Merchandising, Cleaning, and Replenishing showroom as needed
• Must be willing to work a flexible retail work schedule and make site visits to customers’ homes when needed.
• Must be able and willing to work primarily inside and sometimes outside for work-related events.

Attributes, Skills and Abilities:

• Customer Orientated (Potential and Existing)– Asks questions and listens well to provide the best product fit, based on their needs. Possess the ability to effectively communicate with potential and existing customers. Quick to respond to calls or e-mail inquiries and has excellent follow-up, timing response to leads
• Attention to Detail and Result Driven – Motivated to exceed performance goals for self and dealership. Able to track personal progress to achieve goals. Able to review and ensure a flawless experience for our customers from a planning perspective by following protocol.
• Entrepreneurial Minded – Seeks opportunities and potential and believes in themselves so strongly they are able to overlook the obstacles. Willing to work hard to get the job done, regardless the level of convenience.
• Teamwork – The ability and desire to work within a group to drive success and achieve common goals.

Qualifications:

• Personal drive and accountability to results
• Must have an attention for detail and demonstrate a willingness to adapt to new techniques
• Proficient in Microsoft Office, GSuite, Gmail, and Outlook
• Experience with lead management systems is a plus, as daily use of Hubspot CRM is a requirement of the position (training is provided)
• Be willing to work a flexible schedule, including weekends and some holidays
• Be dependable, self-motivated, and solution driven
• Excellent verbal communication skills
• Excellent typing and writing skills (for emails and lead followup)
• Ability to work fairly in a competitive sales environment
• Ability to build and contribute to a strong team environment
• At least 3 years of Sales and/or customer service skills and experience is required

Benefits:

Base Hourly Wage + LUCRATIVE bonus/commission potential

Medical/Dental/Vision/401k with matching

Paid Time Off and Sick Time

Employee Discounts

Advancement Opportunities

Making a difference in our customer's lives

Working Conditions:

• Must be physically able to lift and carry at least 25 lbs. when needed, more with a dolly
• Must own and operate a smartphone
• Must have reliable transportation
• Must be willing to work an occasional offsite event, such as a home show or fair.

Pay: $15.00 / hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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