Job Description

MAU is hiring a Commercial Service Branch Manager for our client in Lorton, VA. As a Commercial Service Branch Manager, you will oversee safety, quality control, and operational efficiency while managing office and field teams, coordinating sales efforts, processing work orders, resolving financial issues, and driving departmental growth and customer satisfaction. This is a direct-hire opportunity.

Benefits Package:

• 401k matching
• Life insurance
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Shift Information:

• Hours may vary depending on business needs

Education and Experience:

• High school diploma required; college degree preferred
• 10+ years in the roofing industry
• 30-Hour OSHA Construction Card, First Aid/CPR, and Bloodborne Pathogen Training

General Requirements:

• Proficient in Microsoft Outlook, Word, Excel, and scheduling tools
• Strong writing skills with attention to detail
• Exceptional organizational abilities
• High level of self-confidence and professionalism
• Self-motivated with a strong work ethic
• Fluent in English; Spanish proficiency is a plus
• Extensive roofing knowledge, including BUR, shingles, tile, single-ply, metal, and waterproofing techniques/products
• Working knowledge of trusses, lightweight concrete deck systems, and roofing-related AC work
• Work in a fast-paced setting, managing multiple tasks while ensuring quality is never compromised
• Apply technical expertise to analyze and solve problems within established systems and guidelines

Essential Functions:

• Ensure a safe working environment for crews, subcontractors, and all personnel on-site
• Maintain and enhance quality control standards to meet company expectations
• Lead, motivate, and manage office and field employees, including interviewing, hiring, training, and supporting professional growth
• Collaborate with the sales team to coordinate efforts and provide necessary support for team success
• Oversee the setup, processing, and invoicing of work orders to ensure efficiency and accuracy
• Review aging reports and promptly resolve any outstanding issues
• Drive departmental growth to meet quarterly targets set by the General Manager
• Continuously improve quality control measures and enhance customer satisfaction
• Work closely with Department Heads and Service Managers across multiple branches to ensure alignment and operational efficiency

Physical Demands:

• Prolonged standing for extended periods
• Frequent use of ladders, scaffolds, and stairways
• Climbing, lifting, balancing, walking, and handling materials regularly
• Engaging core and lower back muscles for sustained physical effort without fatigue
• Ability to see fine details at close range
• Repetitive movements, including bending, twisting, kneeling, crouching, stooping, and crawling
• Regularly lifting and carrying items weighing up to 50 pounds

Work Environment:

• Exposure to extreme temperatures, ranging from below 32°F to above 90°F
• Working in environments with very bright or inadequate lighting
• Frequent exposure to loud noise levels that may be distracting or uncomfortable
• Potential contact with contaminants, hazardous materials, or equipment
• Strict adherence to safety procedures due to the serious consequences of mistakes
• Possible exposure to minor burns, cuts, bites, or stings
• Working at heights or in potentially hazardous conditions

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE

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